Yorkshire Business Success

Some of the most overused and misunderstood words in the planning lingo are mission, vision and values. Yet most people can relate to a personal vision, their personal values, and their mission in life even if they are not expressed in those words. Used appropriately, they can provide inspiration and momentum to a business.
Purpose – This is what you are on this earth to deliver.  It’s your reason for being and generally something that is much bigger than you.
Vision – This is the destination you are heading towards which by definition …

Strong leadership
Who can identify a strong leader?
Churchill, Thatcher, Mandela, Ghandi, Hitler?
Doesn’t have to be an autocrat or dictator – talking more about the quality of leadership
2 stereotypes?  – tough no nonsense or easy going
Two dimensions of leadership – Task behaviour (telling people what to do) and Supportive behaviour (explaining, encouraging, facilitating)
Need to be able to do both styles to suit all circumstances and all team members.  More directive in early stages relaxing as team matures
Mark of a strong leader is PASSION & RESPONSIBILITY
Common Goal
Starts with VISION & MISSION – the …

Have you ever been on the receiving end of business advice from friends and family that just didn’t make sense to you?  Or, have you ever listened patiently while someone explains some gem of an idea to help with your business all the while knowing full well that what they were proposing just wouldn’t work in your business?
One of the reasons well-meaning advice sometimes misses the mark completely is because the advisor hasn’t considered the stage of development of the business. Imagine it this way: Would you attempt to explain …

You never get a second chance to make a first impression. Speaking the language of trust is the first step to successful customer service, which translates into building sales…
So what do you need to be aware of to ensure that you make a good first impression?
At best you only have a few seconds to make sure you make a favourable impression and some research suggests that it may be as little as one tenth of a second In such a short space of time we can’t rely on what we …

Imagine you came across someone struggling in deep water.  In between all the coughing and spluttering, they wave and shout trying to attract your attention.  Of course your first reaction is naturally to want to help so what do you do?
Do you:

Jump in and swim across to them hoping to somehow drag them out?
Start to offer them some swimming tips? – “relax, kick your legs, keep your head up”
Look around to find something that will float that you can throw to them to help them stay afloat …